Information regarding the collection and use of your personal data.
What is to be considered when data is transferred over the internet?
The internet is generally not regarded as a completely secure environment, and information sent via the internet can be accessed by unauthorized third parties. Even if both sender and receiver are located in the same country, information sent via the internet may be transmitted across international borders and be forwarded to a country with a lower data protection level than exists in your country of residence. Please note that we accept no responsibility for the security of your information whilst in transit over the internet to Astroway.
What information is collected?
We do not collect your personal data through our web site unless you voluntarily provided such data that could be used to identify a person. Through its website www.tara-medium.com stores several categories of personal data.
In order to receive your free trial offer, you will need to provide the following information: title, surname, first name, date and time of birth, e-mail address and country of residence.
If you decide to order a ‘Dated astral reading of Luck and Money’ (chargeable), you will then need to enter the following information: full address, telephone number, credit card details ¹ . There is no obligation to buy. When you visit www.tara-medium.com, our web server may also automatically collect your IP address. Furthermore, our web server may automatically collect certain generic information which does not identify you personally such as your web browser, your operating system or your Internet service provider.
How is this information used?
All the personal data and other information which you have entered are solely used in order to provide you with the service(s) and/or products which you requested on www.tara-medium.com and for the purposes of technical administration, research and development of the Astroway website, customer and end user administration and marketing (hereinafter “Services” and “Products”). A secret algorithm based on your surname, first name and date of birth enables us to generate your free trial offer, as well as all the personalised psychic reading products which you can order.
Your e-mail address may be used to send you the Products and Services which you ordered on www.tara-medium.com. We may also use your e-mail address to send you offers for Products or Services which may be of interest to you. You will also receive information e-mails containing your horoscope and files on subjects in the field of esotericism, clairvoyance or personal development. You can unsubscribe from this mailing list at any time by clicking on the unsubscribe link you can find in each e-mail we send you. We will then remove your contact information from the lists used for such mailings.
In which cases will this information be disclosed?
Astroway may disclose your information to its employees, agents and affiliates inside or outside your country of residence to perform Services for Astroway. Our employees, agents, affiliates and third party providers who have access to personal data obtained through the Astroway website are obliged to respect privacy.
We may transfer your personal data to third parties who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party may have access to your personal data in order to fulfil an order, support our information technology or help compile and manage the data.
When transferring personal data internationally we make sure that we comply with applicable laws and regulations and take steps to make sure that the recipients of your information maintain an adequate level of data protection.
Astroway reserves the right to disclose your personal data in the event of a summons to appear in court, an official court order or any legal process or investigation in order to establish or exercise our rights, or to defend ourselves against claims permitted by the applicable laws and regulations. Your personal data may also be disclosed if Astroway decides that it is necessary to hold an enquiry or take measures regarding potentially illegal activities in the event of threat to the personal security of any individual, or if you are in breach of the Service's and/or Product’s General Terms and Conditions of Use.
How do we share your personal data?
At certain times we may share your personal data such as title, surname, first name, postal address and e-mail address with third party companies whose products or services may be of interest to you. To the extent permitted by the applicable local laws and regulations we reserve the right to share your personal data with third parties who assist us in providing Services to you, if they provide an adequate level of data protection to ensure the security of your personal data. However, you can contact us at any time through the contact page of tara-medium.com in order to ask us not to disclose your personal data to third parties.
Astroway's suppliers sometimes have temporary and limited access to your personal data. This access may be carried out in the context of maintenance operations or the supply of Services to Astroway. In particular, these suppliers offer services in the following areas: payment processing, e-mail routing, SMS routing, printing and sorting mail, website hosting, after-sales service processing, data storage, as well as any other service linked to the operation, maintenance and security of Astroway's website. However, access to your personal data remains strictly limited to what is required by the supplier in order to fulfil its service contract with Astroway. Moreover, such access is strictly limited to the time required for the operation or service.
Astroway ensures contractually that its suppliers undertake to do everything within their power to ensure the protection and privacy of your personal data according to the principles defined in this document. These suppliers are also required not to use or transfer your personal data for purposes other than those defined in the service contract taken out by Astroway.
Astroway strives to maintain the reliability, accuracy, completeness and currency of your personal data in our databases and to protect the privacy and security of our databases and the data we collect. Astroway ensures the security of all your personal data, using technical and organizational security measures to reasonably protect information against unauthorized access, accidental or intentional manipulation, misuse, loss and destruction, as well as a processing procedure which complies with the applicable legislation in the country in which Astroway is domiciled.
How can I change or delete my personal data?
In order to find out which personal data were collected and in order to ask for them to be changed or deleted, you can contact us through the contact page of tara-medium.com.
In order to protect your privacy and the security of the data recorded on our website, we may ask you for additional information in order to check your identity before we answer your query.
What other information is collected, used and disclosed?
We also collect your non-personal data which are used in order to optimise the published web site and its content in order to offer you a personalised browsing experience. This information is used to analyse performance of the website and the way in which it is used by Internet users. This information is also used to offer you products, programmes or Services. They may also be disclosed to and/or shared with third parties if they do not contain personal information.
Who else can collect information via our website?
Most recent web browsers allow you to prevent this data from being stored on your computer. For more information, check your browser's 'help' function. However, please note that we do not recommend this practice, as it can reduce the quality of your browsing experience on Astroway or parts of the Astroway website may no longer function correctly.
Some of our pages may also contain web beacons which allow us to collect information on the volume and origin of visitor traffic to our pages as well as general demographic information about these visitors. This data is stored anonymously, it does not contain any personal information and can thus be disclosed to third parties, particularly for information or statistical analysis purposes, particularly in order to analyse the performance of our marketing promotions.
Use of your testimonials
From time to time we may post customer testimonials on our web site. We either use scrambled customer information that does not allow the identification of our customers or, if such testimonials allow the identification of our customers, will obtain your prior consent by e-mail to allow Astroway to use the following information for promotional purposes or for testimonials: First name, surname initial, town/city, country of residence, all or parts of the correspondence e-mails between you and the brand operated by Astroway.
How do we deal with information from individuals under the locally applicable legal age?
The Astroway website does not seek to collect personal data from individuals under the locally applicable legal age. Individuals under the locally applicable legal age should receive permission from their parent or legal guardian before providing any personal to Astroway on the Astroway website.
In the event Astroway goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal data might be among the assets transferred. You will be notified of any such change in ownership or control of your personal data via the contact information you have provided via the web site.
How can I contact you?
If you have any comments or questions about this document, you can contact us through the contact page of tara-medium.com.
General Terms and Conditions of Use
Last update: 25/03/2016
Welcome to www.tara-medium.com!
These General Terms and Conditions of Use:
The use of our Services and/or our Products implies your acceptance of these General Terms and Conditions of Use. If you do not accept the General Terms and Conditions of Use, you must stop using our Services and/or Products.
We invite you to read this document very carefully.
The website tara-medium.com belongs to Astroway Ltd – Unit 2605, Island Place Towar / 510 King’s Rd – North Point Hong Kong – Business Registration #1106393. Depending on the method of payment chosen by the client, the payment will be processed by Astroway Ltd – Hong Kong or by its partner: Astra Way Ltd – Nikou Pantelide 8, falt/office 103 – P.C. 2045 – Strovolos – Nicosia – Cyprus – Business Registration #HE 294071
The tara-medium.com website is devoted to the divinatory arts and sciences, in particular astrology, numerology and tarot reading. The Services and/or Products offered on the tara-medium.com website have always been customized services carried out specifically for you that need the intervention of Tara or of people acting on the authority of Tara. – electronic messaging being only used to deliver Services and/or products to Tara’s consultants.. Due to the increase in requests, the customized work performed by Tara through the tara-medium.com website has had to evolve and take the shape of electronic services starting on January 2015.These customized services exclusively intended for consumer entertainment purposes and only such purposes that are not contrary to any applicable law or regulation.
Astroway does everything within its power for you to enjoy top quality electronic services and to provide you with useful advice and Products. However, Astroway cannot be held responsible for the consequences of your actions with regard to your personal interpretation of this advice. Under no circumstances should the information presented with our Services and/or Products replace any recommendations that you may have received from legal, health or financial professionals, or for any other field of activity.
Access to our Services
In order to access and use the Services and/or Products offered by tara-medium.com, you must be an individual person, be over the age of legal majority in your country of residence and have the legal capacity to use a website, not be in a precarious financial situation (over-indebtedness), nor suffer from Alzheimer’s or any other mental, neurodegenerative disorders or even disorders caused by aging. The content of our website is not directed at, or intended for distribution to or use by, any individual who is a citizen or resident of, or located in, any jurisdiction where such distribution, publication, availability or use would be contrary to applicable law or regulation.
You must also have Internet access. The costs of the telephone calls which enable a connection to the Internet and to the Website are borne entirely by you.
Finally, you must own the necessary equipment to provide this connection to the Internet (computer, modem, etc.) as well as an electronic login and address. For some of our Services and/or Products we recommend having a printer.
Our Products and Services
When you use the tara-medium.com website you can enjoy:
The prices and fees for our Products and Services are always clearly indicated.
Please note that, from January 1, 2015, the electronic services offered by tara-medium.com are subject to VAT if you reside in the European Union (EU), in Iceland, Norway, Liechtenstein or South Africa. The amount of the VAT, which is calculated according to the applicable rate in your country of residence, is included in the amount of your contribution.
All our chargeable Products and Services are subject to registration on our website and have a satisfaction guarantee, the duration of which is always clearly indicated.
How can I benefit from the 'free trial offer'? What happens next?
In order to use the free trial offer, go to the tara-medium.com website, then click on the 'I request my free reading' free form, which you can access via this link. Fill out the required personal data, including a valid e-mail address.
We would like to draw your attention to the importance of entering complete and exact information about yourself. This allows us to ensure the quality of our Services.
The free trial offer on the tara-medium.com website does not imply any commitment on your part.
48 hours after you have sent your request, you will receive, at the address that you indicated, the result of the free trial offer accompanied by a proposal for a chargeable study, the price of which will be clearly indicated. You are entirely free to accept or ignore this new offer. If you ignore this new offer, you will receive several reminders. You are entirely free to ignore these reminders as well.
If you take advantage of the free trial offer, you will also receive Tara’s newsletter on a monthly basis. This information letter is entirely free and it never links to a chargeable offer.
At any time, you have the option to unsubscribe from all communication sent by tara-medium.com. (cf 'how do I unsubscribe?' in this document).
How can I benefit from the “complete study offer”? What happens next?
In order to benefit from the (chargeable) “Astral Reading of Luck and Money”, go to the tara-medium.com website then click on “ASTRAL READING OF LUCK AND MONEY”. Fill out the required personal data, including a valid e-mail address.
We would like to draw your attention to the importance of entering complete and exact information about yourself so Tara can perform a Study that is as thorough as possible. This enables us to perform quality work thus guaranteeing you customized quality services.
Taking advantage of the (chargeable) “Astral Reading of Luck and Money” tara-medium.com does not imply any commitment on your part.
24 hours after you have made your payment (cf. “How do I pay” in this document), you will receive, at the email address that you indicated, the results of the “Astral Reading of Luck and Money”, accompanied by an additional proposal for a chargeable study, the price of which will be clearly indicated. You are entirely free to accept or ignore this new offer. If you ignore this new offer, you will receive several reminders. You are entirely free to ignore these reminders.
If you request the (chargeable) “Astral Reading of Luck and Money” on tara-medium.com, you will also receive the newsletter offered by tara-medium.com on a monthly basis. This newsletter is entirely free and comes with no obligation to buy chargeable offers.
At any time, you have the option to unsubscribe from all communication sent by tara-medium.com (cf 'how do I unsubscribe?' in this document).
How do I order the Products in the online store? What happens next?
Go to tara-medium.com and click on 'Online Store'. Select the Product(s) you would like to order and click on 'Place your order '. Fill out the required personal data, including a valid e-mail address.
We would like to draw your attention to the importance of entering complete and exact information about yourself. This ensures the work performed is of quality.
Ordering a product in the 'Online Store' on tara-medium.com is not a first step mandatorily followed by a chargeable subscription.
After you have made your payment (cf 'how do I pay?' in this document), you will receive a confirmation message at the e-mail address which you indicated.
At any time, you have the option to unsubscribe from all communication sent by tara-medium.com (cf 'how do I unsubscribe?' in this document).
tara-medium.com allows you to pay online via a fully secure banking network.
The following payment methods are put at your disposal by the payment solutions or PCI DSS suppliers carefully selected by Astroway Ltd:
You have the option to pay for the Services and/or Products offered in one installment or three installments, with no extra fees. We never add any delivery charges. Depending on your country of residence, your bank may charge you currency conversion fees or various taxes. We do not charge these fees under any circumstances.
On tara-medium.com, payments are processed in the currency of your country of residence. If this is not the case, the payment currency will be clearly indicated.
You enter your confidential credit card details in a secure area fully managed by the payment solutions or PCI DSS suppliers. Astroway does not have access to this entirely secure area under any circumstances.
If your credit card is refused, the payment solutions or PCI DSS suppliers will re-process the payment within the authorised time limit, as many times as the rules in force allow them to.
In order to optimize the quality of the Services and/or Products, we reserve the right to temporarily or permanently add, remove, suspend or replace one or several payment solutions offered by the payment solutions or PCI DSS suppliers without informing you in advance.
tara-medium.com offers a satisfied-or-refunded guarantee for the last Service or Product purchased. You can obtain a refund over the 30 days that follow your purchase by going to the contact page you can access via this link. Choose the subject 'Other' and write 'refund request' and the name of the Product which you would like to have refunded in the message body.
Our customer service will carry out the refund and send it to the bank account linked to the bank card you used for the payment. If we cannot pay your refund to this account, the refund will be made using a cheque sent to your postal address.
In order to benefit from this refund guarantee under optimum conditions, we would like to draw your attention to the importance of entering complete and correct information (your surname, first name and full postal address).
If you want to unsubscribe from all of our Services, you simply need to click on 'My cancellation of subscription’ on the contact page of tara-medium.com or on the unsubscribe link via the e-mails you received at your e-mail address.
The unsubscribe link appears on all e-mails sent by tara-medium.com.
From the moment when a commitment is entered into, a 14-day period is applicable as far as termination rights are concerned. In any case, products/services purchased that are not included in the termination rights are those which, due to their nature, make it impossible to exercise such a right. Among them can notably be found: products crafted in accordance with the consumer’s specifications or products which are clearly customized and/or computer files provided by electronic means which can be downloaded or reproduced in an immediate manner for permanent use.
This aspect must particularly be taken into consideration given that, unless specifically otherwise provided, any product offered via the website and/or subsequent communication taking place within this framework are customized and of a digital nature since it is sent by email to its recipient.
In order to provide you with top-quality Services and Products, Astroway has set up a customer service department which can deal with most of your remarks and claims directly.
This customer service department will communicate with you, mainly via e-mail. Our agents are extremely competent to answer your questions (if need be, after consulting Tara) or to send the electronic services once again to you should you have failed to receive them.
Regarding requests for a refund, please consult the 'How do I get a refund?' section of these General Terms and Conditions of Use.
Warranties and disclaimers related to Services
Our Services are subject to an obligation of means, and provided within the limits of what is technically reasonable. We hope that you will enjoy using them. However, our Services have a limited warranty with regard to the results of the free trial and/or Complete Study. We provide our Services 'as are’ and ‘as available’.
Unless expressly provided for by these General Terms and Conditions of Use, neither Astroway, nor its suppliers make any specific promises or predictions about the Products and/or Services, either express or implied, including, but not limited to, fitness for a particular purpose. For example, we do not enter into any commitments regarding the content of the Products and/or Services, the specific benefits expected by means of the Products and/or Services, their availability or their ability to meet your needs. We would like to remind users that our Products and Services are essentially for entertainment, recreational and cultural purposes. Without limiting the foregoing, Astroway does not warrant the accuracy, timeliness, completeness, reliability or availability of the Astroway website or the information or results obtained from the use of the Astroway website, or that the Astroway website is virus-free or error-free.
Certain jurisdictions where we offer our Services do not authorize the exclusion of certain warranties. To the extent permitted by the applicable law, we exclude all and any warranties.
Limitation of liability
To the extent permitted by the applicable law, in no event shall Astroway, its suppliers and service providers be liable to any person for any direct or indirect loss of profits, revenue or data, or for indirect, special, consecutive, aggravated or punitive damages or interests, whether in contract or in tort, including negligence, or otherwise, arising out of or related to the use of all or part of these web pages, even if Astroway has been advised of the possibility of the same.
To the extent permitted by the applicable law, the total liability of Astroway, its suppliers and service providers, for any claim arising from these General Terms and Conditions of Use, including for any implicit warranty, is limited to the amount which you paid us to use our Services.
Under no circumstances can Astroway, its suppliers and service providers be held liable for any loss or damages which were not reasonably foreseeable.
We recognize that, in some countries, you can enjoy certain rights as a consumer. No clause in these General Terms and Conditions of Use limits the consumer's legal rights which cannot be waived by any contract.
Intellectual property and trademark protection
Other than royalty-free images, the full contents of the tara-medium.com website including, without this list being exhaustive, the texts, images, trademarks, logos, acronyms, algorithms, software, music, sounds, photos, videos, drawings or other materials contained in the sponsored adverts or adverts sent via e-mail, commercial information produced and presented by the tara-medium.com website, its suppliers or advertisers, are protected by intellectual property law, trademark law, patent law or any other law recognized by the legislation in force in the country in which Astroway is domiciled.
By accepting these General Terms and Conditions of Use, you undertake not to copy, use, exploit, reproduce, distribute or create the information received from tara-medium.com without obtaining express written permission from Astroway.
Astroway reserves the right to permanently deny you access to the Services offered and to immediately close your customer account if you breach these General Terms and Conditions of Use.
Applicable law and jurisdiction
As a user, the laws of your location may apply to your online activities with www.tara-medium.com. We always recommend that you should seek local legal advice; however we would encourage you to speak to us if you have any concerns to see if they can be resolved.
In the event of a dispute relating to these General Terms and Conditions of Use, we reserve the right to bring proceedings to the courts of any location we feel is appropriate.
About these General Terms and Conditions of Use
The General Terms and Conditions of Use come into force on the date you accept them and continue for an indefinite period unless you unsubscribe from the Service (Cf 'How do I unsubscribe?' in this document).
We reserve the right to change these Terms and Conditions of Use at any time without notice, for example to reflect changes in the law or in our Services and/or Products. We recommend that you consult these Terms and Conditions of Use regularly.
The changes will not apply retroactively and they will come into force on the date of update indicated at the top of the document. If you do not accept the changes made to the General Terms and Conditions of Use, you must stop using our Services and/or Products. By continuing to use our Services and/or Products after these Terms and Conditions of Use have changed, you will be confirming that you have read and understood, and agreed to be bound by any revised Terms and Conditions of Use.
To the extent that any provision of these General Terms and Conditions of Use is found by any competent court or authority to be invalid, unlawful or unenforceable in a jurisdiction, that provision shall be deemed not to be part of this General Terms and Conditions of Use but such finding shall not affect the validity, lawfulness or enforceability of the remainder of these General Terms and Conditions of Use, in that jurisdiction, nor shall it affect the validity, lawfulness or enforceability of these General Terms and Conditions of Use in any other jurisdiction.
How to contact us?
If you have any comments or questions about these General Terms and Conditions of Use, you can contact us through the contact page you can access via this link.