www.tara-medium.com is run by and belongs to Astroway
Information regarding the collection and use of your personal data.
For any information regarding the General Terms and Conditions of Use of our services, please read the General Terms and Conditions of Use carefully.
Last update: 17/11/2022
The www.tara-medium.com website belongs to Astroway Ltd - Unit 2605, Island Place Tower / 510 King's Rd - North Point Hong Kong - Business Registration #1106393 - European VAT Identification # : EU372009840, English VAT Identification # : 371 7789 52, acting as the controller (hereinafter "Astroway Limited", "we", "us" or "our"). Depending on the means of payment chosen by the client, payments will be processed by Astroway Limited or its partner: Astroway Limited - 4 Pitmans Alley Main Street - Gibraltar - Business Registration #102530.
The internet is generally not regarded as a completely secure environment, and information sent via the internet can be accessed by unauthorized third parties. Even if both sender and recipient are located in the same country, information sent via the internet may be transmitted across international borders and be forwarded to a country with a lower data protection level than the one existing in your country of residence. Please note that we accept no responsibility for the security of your information whilst in transit over the internet to www.tara-medium.com.
We may process your personal data on the basis of: (i) your consent, (ii) the necessity for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract and/or (iii) our legitimate interests (specifically, getting to know your preferences so as to enable us to personalize our offers and, ultimately, offer products and services that better meet your needs and desires and providing you with offers of products and services which you may be interested in), where applicable.
We do not collect your personal data through our website unless you voluntarily provided such data that could be used to identify a person. Through its website, www.tara-medium.com processes several categories of personal data.
In order to receive your free trial offer, we will collect and process - on the Free Trial Form you can access using this link - the following information: title, surname, first name, date and time of birth, e-mail address and country of residence. We rely in that respect upon the necessity for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract and our legitimate interests, as described above. There is no obligation to buy.
In order to answer your request communicated through the form on our contact page, we will collect and process the following information: subject matter of the question, e-mail address, surname, first name, content of the message and country of residence. We rely in that respect upon the necessity for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract and our legitimate interests, as described above.
If you decide to order a chargeable product or electronic service, you will then need to enter the following information: title, surname, first name, e-mail address, full address, telephone number, birthdate and method of payment/credit card details. Except for the credit card details (see further explanations in that respect in the next paragraph), we process the personal data listed above as well as a log of your purchase(s) of product(s) or electronic service(s). We rely in that respect upon the necessity for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract and our legitimate interests, as described above.
You enter your confidential credit card details within a secure area managed entirely by the payment processors or PCI DSS-compliant suppliers working with us. Astroway Limited does not have access to this entirely secure area under any circumstances.
When you visit www.tara-medium.com, our web server may also automatically collect your IP address. Furthermore, our web server may automatically collect generic information which does not identify you personally such as your web browser, your operating system or your Internet service provider.
We do not process your personal data for a longer period of time than necessary. If you do not use or purchase service(s) and/or products for twenty-four months, we will stop processing and erase your personal data, unless applicable law authorizes or requires personal data to be kept for a longer period.
All the personal data and other information which we process are solely used in order to provide you with the service(s) and/or products which you requested on www.tara-medium.com and for the purposes of technical administration, research and development of the www.tara-medium.com website, customer and end user administration and marketing (hereinafter "Services" and "Products"). A secret algorithm based on your surname, first name and date of birth enables us to generate your free trial offer, as well as all the personalized psychic reading products which you can order.
Your e-mail address will also be used to send you the Products and Services which you ordered on www.tara-medium.com. We will also use your e-mail address to send you offers for Products or Services - every 2 to 3 days - which may be of interest to you, as authorized by law. You will also receive a free newsletter containing your horoscope and articles on subjects in the field of esotericism, clairvoyance or personal development. You can unsubscribe from this mailing list at any time by clicking on the unsubscribe link you can find in each e-mail we send you or on the contact page you can access via this link. We will then remove your contact information from the lists used for such mailings.
Astroway Limited may disclose your information to its employees, agents and affiliates inside or outside your country of residence to perform Services for Astroway Limited. Our employees, agents, affiliates and third party providers who have access to personal data obtained through the www.tara-medium.com website are obliged to respect privacy.
We may transfer your personal data to third parties, processors and partners, who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party may have access to your personal data in order to fulfil an order, support our information technology or help compile and manage the data.
When transferring personal data internationally we make sure that we comply with applicable laws and regulations and take steps to make sure that the recipients of your information maintain an adequate level of data protection, including through the EU Commission standard contractual clauses. We also transfer data to the USA for hosting purposes to companies subject to the US-EU Privacy Shield.
Astroway Limited reserves the right to disclose your personal data in the event of a summons to appear in court, an official court order or any legal process or investigation in order to establish or exercise your rights, or to defend ourselves against claims permitted by the applicable laws and regulations. Your personal data may also be disclosed if Astroway Limited decides that it is necessary to hold an enquiry or take measures regarding potentially illegal activities in the event of threat to the personal security of any individual, or if you are in breach of the Service?s and/or Product?s General Terms and Conditions of Use.
Only if you have accepted to receive offers in the field of clairvoyance from Tara?s partners (by ticking the specific consent box) could we share your personal data such as title, first name, surname, postal address and e-mail address with the relevant third-party company(ies), partner(s) of Astroway Limited, whose products or services may be of interest to you. These third-party companies may then send you offers too. To the extent permitted by the applicable local laws and regulations we reserve the right to share your personal data with third parties who assist us in providing Services to you, if they provide an adequate level of data protection to ensure the security of your personal data. However, you can contact us at any time through the contact page you can access via this link in order to ask us not to disclose your personal data to third parties.
Astroway Limited?s suppliers sometimes have temporary and limited access to your personal data. This access may be granted in the context of maintenance operations or the supply of Services to Astroway Limited. In particular, these suppliers offer services in the following areas: payment processing, e-mail routing, SMS routing, mail printing and sorting, website hosting, after-sales service processing, data storage, as well as any other service linked to the operation, maintenance and security of Astroway Limited?s website. However, access to your personal data remains strictly limited to what is required by the supplier in order to fulfil its service contract with Astroway Limited. Moreover, such access is strictly limited to the time required for the operation or service.
Astroway Limited ensures contractually that its suppliers undertake to do everything within their power to ensure the protection and privacy of your personal data according to the principles defined in this document and applicable law. These suppliers are also required not to use or transfer your personal data for purposes other than those defined in the service contract taken out by Astroway Limited.
Astroway Limited strives to maintain the reliability, accuracy, completeness and currency of your personal data in our databases and to protect the privacy and security of our databases and the data we collect. Astroway Limited ensures the security of all your personal data, using technical and organizational security measures to reasonably protect information against unauthorized access, accidental or intentional manipulation, misuse, loss and destruction, as well as a processing procedure which complies with the applicable legislation.
You have the right to access your personal data, as collected and processed by Astroway Limited, and to request that they be corrected in the event of inaccuracy (if any) or deleted in the event that they are not necessary. You have the right to ask for a restriction of processing or to object to processing as well as the right to data portability. You also have the right to object to the future processing of your personal data for direct marketing purposes at any time, without charge and without justification.
To exercise your rights, all you need to do is to contact us at email@example.com.
In general, you also have the right to withdraw your consent to any processing based on your consent (if any) at any time. This withdrawal of consent does not compromise the legality of the processing based on consent made prior to such withdrawal. If you consider that the processing of your personal data constitutes a violation of the data protection law(s), you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of the European Union of your usual place of residence, your place of work or the place where the violation occurred.
In order to protect your privacy and the security of the data recorded on our website, we may ask you for additional information in order to check your identity before we answer your query.
Privacy Core Services Limited, Register No. C 95774, Address: Bohemia Business Hub, 148 Independence Avenue, Mosta MST 9024, Malta e-mail address: firstname.lastname@example.org
Lilly Holding Limited, Register No. C97422, Address: Bohemia Business Hub, 148 Independence Avenue, Mosta MST 9024, Malta
RepData Limited, N Business registration: 13254537, Address: 16 Great Queen Street / Covent Garden / London WC2B 5AH
We also collect your non-personal data which are used in order to optimize the published website and its content in order to offer you a personalized browsing experience. This information is used to analyze the performance of the website and the way in which it is used by Internet users. This information is also used to offer you products, programs or Services. It may also be disclosed to and/or shared with third parties if it does not contain personal data.
Astroway Limited uses tracking technology such as cookies or tags to gather such information as outlined above (see "What information is collected" and "How do we share your personal data") and to understand how visitors use the www.tara-medium.com website. Tracking technology helps us manage and improve the usability of the www.tara-medium.com website, for example by determining whether there has been any contact between your computer?s IP address and us in the past and identifying the most popular sections of the www.tara-medium.com website. In concrete terms, www.tara-medium.com?s server sends information to your computer, mobile phone or other electronic device which is then stored on your hard drive. The IP address of your computer or other device is used in order to identify visits to www.tara-medium.com from your computer or other device and to keep track of your browsing habits and optimize the time required to load pages.
Cookies are pieces of data (small electronic text files) stored on your device/terminal equipment that contain data about a user or its device. They allow the storage of information for a determinate period of time and the identification of the user?s electronic device.
The tables below list the first-party and third-party cookies and identifiers used by
|Cookie Name||Description||Validity period||Cookie type|
|ABTasty Used||to distinguish users||1 year & 1 month||Alphanumeric|
|ABTastySession||Used to distinguish users||Session period||Alphanumeric|
|PHPSESSIS||Used to distinguish users||Session period||Alphanumeric|
|_cfduid||Cloudflare client identification ? performance||1 year||Alphanumeric|
|_utma||Used to distinguish users||2 years||Alphanumeric|
|_utmb||Used to distinguish users||30 mins||Alphanumeric|
|_utmc||Used to distinguish users||Never (in the past)||Alphanumeric|
|_utmt||Used to distinguish users||10 min||Numeric|
|_utmz||Used to distinguish users||6 months||Alphanumeric|
|_ga||Used to distinguish users||2 years||Alphanumeric|
|_gat||used to limit the number of requests that have to be made to doubleclick.net||1 min||Numeric|
|_gid||Used to distinguish users||24 hours||Alphanumeric|
|_uetsid||Used to distinguish users||30 min||Alphanumeric|
|etuix||Used to distinguish users||1 year & 1 month||Alphanumeric|
Some of our pages may also contain web beacons which allow us to collect information on the volume and origin of visitor traffic to our pages as well as general demographic information about these visitors. This data is stored anonymously, it does not contain any personal information and can thus be disclosed to third parties, particularly for information or statistical analysis purposes, particularly in order to analyze the performance of our marketing promotions.
We may also use advertising cookies to collect certain demographics and usage statistics to improve the services. In particular, we use the following Google Analytics Advertising Features: Google Analytics Demographics and Interest Reporting; Integrated services that require Google Analytics to collect data via advertising cookies and anonymous identifiers.
We also make use of "social plugins", i.e. plugins for social networks, including particularly the Facebook "Share" button. The facebook.com website is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The plug-ins usually feature the Facebook logo. Besides Facebook, we use plug-ins by Twitter (provider: Twitter, Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA), Pinterest (provider: Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA (if you are located in the USA), Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (if you are located outside the USA)), Instagram (1 Hacker Way, Menlo Park, CA 94025, USA) and GooglePlus (provider: Google).
For data privacy reasons, we deliberately opted against utilizing direct social network plug-ins on our website. Instead, we employ an alternative technical solution that allows you to decide whether to transmit data to the social network operators and when. Thus when you visit the website, data are never automatically transmitted to social networks such as Facebook or Twitter. Only when you actively click on the respective button yourself will your web browser connect to the servers of the respective social network, i.e. clicking on elements then clicking on the social network's icon indicates your consent to your browser connecting to the servers of the respective social network and sending usage data to that social network operator, whether or not you are a subscriber of such social network.
We have no influence over the nature or scope of data that social networks may then gather. For information regarding the purpose and scope of data collection, further processing and use of data by social networks and regarding your data privacy rights and relevant configuration settings, see the social networks' respective data privacy advisories.
From time to time, we may post customer testimonials on our website. We either use scrambled customer information that does not allow the identification of our customers or, if such testimonials allow the identification of our customers, will obtain your prior consent by e-mail to allow Astroway Limited to use the following information for promotional purposes or for testimonials: first name, surname initial, picture, town/city, country of residence, all or parts of the correspondence e-mails between you and the brand operated by Astroway Limited.
The www.tara-medium.com website does not seek to collect personal data from individuals under the locally applicable legal age. Individuals under the locally applicable legal age should receive permission from their parent or legal guardian before providing any personal information to Astroway Limited on the www.tara-medium.com website.
In the event Astroway Limited goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal data might be among the assets transferred. You will be notified of any such change in ownership or control of your personal data via the contact information you have provided via the website.
If you have any comments or questions about this document, you can contact us at email@example.com.
Our address in Europe: Astroway Ltd - 8A Pitmans Alley Main Street - Gibraltar
General Terms and Conditions of Use
Last update: 12/10/2022
Welcome to tara-medium.com!
These General Terms and Conditions of Use:
The use of our Services and/or our Products implies your acceptance of these General Terms and Conditions of Use. If you do not accept the General Terms and Conditions of Use, you must stop using our Services and/or Products.
We invite you to read this document very carefully.
The website tara-medium.com belongs to Astroway Ltd - Unit 2605, Island Place Tower / 510 King's Rd - North Point Hong Kong - Business Registration #1106393 - European VAT Identification # : EU372009840, English VAT Identification #: 371 7789 52. Depending on the method of payment chosen by the client, the payment will be processed by Astroway Hong Kong or by its partner: Astroway Limited - 4 Pitmans Alley Main Street, GX11 1AA - Gibraltar - Business Registration #102530, when conducted by EEA located clients.
The website tara-medium.com is devoted to the divinatory arts and sciences, in particular astrology, numerology and tarot reading. THE SERVICES AND ADVICE OFFERED ON THE TARA-MEDIUM.COM WEBSITE AS WELL AS IN THE ASSOCIATED EMAILS AND ELECTRONIC SERVICES ARE EXCLUSIVELY INTENDED FOR ENTERTAINMENT PURPOSES FOR COMMUNICATION PURPOSES, SOME TESTIMONIALS MAY BE SIMPLE INSPIRATIONS INTENDED TO ILLUSTRATE THE MESSAGE AND MAKE IT MORE AMUSING.
The Services and/or Products offered on the tara-medium.com website have always been customized services carried out specifically for you that need the intervention of Tara or of people acting on the authority of Tara - electronic messaging being only used to deliver Services and/or products to Tara's consultants.. Due to the increase in requests, the customized work performed by Tara through the tara-medium.com website has had to evolve and take the shape of electronic services starting on January 2015.
Astroway does everything within its power for you to enjoy top quality electronic services and to provide you with useful advice and Products. However, Tara cannot be held responsible for the consequences of your actions with regard to your personal interpretation of this advice. Under no circumstances should the information presented with our Services and/or Products replace any recommendations that you may have received from legal, health or financial professionals, or for any other field of activity.
Astroway urges you to be particularly cautious about what you consult, how often you do so and how much time you spend doing so. Within that framework, you can unsubscribe at any time from the messages that Astroway sends you by clicking on the unsubscribe link found in each email. Astroway and/or its Suppliers and/or Partners shall not be held liable in any manner whatsoever to any person for any direct or indirect loss of profits, income or data or for any incidental, special, consequential, aggravated or punitive damages or interest, whether in contract or tort, including negligence, or arising in connection with the use of all or any part of the website, even if Astroway has been informed of the possibility of such damages. In no event shall Astroway and/or its Suppliers be held liable for any loss or damage that you could not reasonably have foreseen.
In order to access and use the Services and/or Products offered by tara-medium.com, you must be an individual person, be over the age of legal majority in your country of residence, have the legal capacity to use a website, not be in a precarious financial situation (over-indebtedness), nor suffer from Alzheimer's or any other mental, neurodegenerative disorders or even disorders caused by aging. The content of our website is not directed at, or intended for distribution to or use by any individual who is a citizen or resident of, or located in, any jurisdiction where such distribution, publication, availability or use would be contrary to applicable law or regulation.
You must also have Internet access. The costs of the telephone calls which enable a connection to the Internet and to the Website are borne entirely by you.
Finally, you must own the necessary equipment to provide this connection to the Internet (computer, modem, etc.) as well as an electronic login and address. For some of our Services and/or Products we recommend having a printer.
The products and services offered after subscription to the website tara-medium.com are the following:
As far as pdf files are concerned, the User must first install a free piece of software which makes it possible to read this type of files. For instance, the User can download Adobe® Acrobat® Reader for free via the following link: https://get.adobe.com/reader/?loc=en
In order to be able to play the audio files, the User must first install a free piece of software which will make it possible to play mp3 files. For instance, the User can download VLC Media Player for free via the following link: https://www.videolan.org/vlc/index.html
Any order for a product or service triggers the sending of an email confirming the order.
Products and services are delivered between 24 and 48 hours after the email confirming the order is received, except for:
As soon as the products and services are available, the User will be apprised of their availability via an email containing a link which grants immediate access to the products and services on the website.
In the event that tara-medium.com should find it impossible to deliver the ordered products and services, the User would be warned by email and immediately receive a refund linked to any payment made in connection to such products and services.
Please note that, from January 1, 2015, the electronic services offered by tara-medium.com are subject to VAT if you reside in the European Union (EU). The amount of the VAT, which is calculated according to the applicable rate in your country of residence, is included in the amount of your contribution.
All our chargeable Products and Services are subject to registration on our website and have a satisfaction guarantee, the duration of which is always clearly indicated.
In order to use the free trial offer, go to the website tara-medium.com, then click on the free “I request my free reading” form which you can access via this link. Fill out the required personal data, including a valid e-mail address.
We would like to draw your attention to the importance of entering complete and exact information about yourself. This allows us to ensure the quality of our Services.
The free trial offer on tara-medium.com does not imply any commitment on your part.
48 hours after you have sent your request, you will receive the result of the free trial offer at the address you have indicated along with an offer for a chargeable study, the price of which will be clearly stipulated. You are totally free to accept or ignore this new offer. If you ignore this new offer, you will receive several reminders, which you are free to ignore as well.
If you take advantage of the free trial offer, you will also receive Tara's Newsletter on a monthly basis. This newsletter is entirely free and comes with no obligation to accept chargeable offers.
At any time, you have the option to unsubscribe from all communication sent by tara-medium.com. (cf “how do I unsubscribe?” in this document).
Go to tara-medium.com and click on “online store”. Select the Product(s) you would like to order and click on “order”. Fill out the required personal data, including a valid e-mail address.
We would like to draw your attention to the importance of entering complete and exact information about yourself so that Tara may be able to carry out a Study that will be as thorough as possible. This ensures the work performed is of quality. As a result, it also ensures that you receive customized services of quality.
Ordering a product in the “online store” on tara-medium.com is not a first step mandatorily followed by a chargeable subscription.
After you have made your payment (cf “how do I pay?” in this document), you will receive a confirmation message at the e-mail address you indicated.
Then, you will receive, at the address that you indicated, the product you ordered. Later, other proposals for chargeable studies, the price of which will be clearly indicated, will be sent to you. You are entirely free to accept or ignore these new offers.
After you bought a product in the “online store”, you will also receive Tara's Newsletter on a monthly basis. This Newsletter is entirely free and never links to a chargeable offer.
At any time, you have the option to unsubscribe from all communication sent by tara-medium.com. (cf “how do I unsubscribe?” in this document).
Tara-medium.com allows you to pay online via a fully secure banking network.
The following payment methods are offered by the payment solutions or certified PCI DSS suppliers:
You have the option to pay for the Services and/or Products offered in one installment or three installments, with no fees. We never add any delivery charges. Depending on your country of residence, your bank may charge you a currency conversion fee or various taxes. We do not charge you these fees under any circumstances.
On tara-medium.com, payments are processed in the currency of your country of residence. If this is not the case, the payment currency will be clearly indicated.
You enter your confidential credit card details in a secure area fully managed by our payment solutions or certified PCI DSS suppliers. Astroway does not have access to your encrypted card details under any circumstances.
If your credit card is refused, the payment solutions or certified PCI DSS-compliant suppliers will re-process the payment within the authorized time limit, as many times as the rules in force allow them to.
In order to optimize the quality of the Service and/or Products, we reserve the right to temporarily or permanently add, remove, suspend or replace one or several payment solutions offered by the payment solutions or certified PCI DSS-compliant suppliers without informing you in advance.
More information on card details storing (when asked):
How will my stored card details be used? Your card details will be used to process future payment transactions and help our payment processor to comply with his legal and regulatory obligations as well as to help our payment processor to prevent and detect fraud and crime.
Tara-medium.com offers a satisfied-or-refunded guarantee covering the last Service or Product purchased.
You can obtain a refund over the 30 days that follow your purchase by going to the contact page you can access via the link. Write “refund request” and the name of the Product or service you would like to have refunded in the message body.
Our customer service will carry out the refund and send it to the bank account linked to the bank card you used for the payment. If we cannot pay your refund to this account, the refund will be made using a check sent to your postal address.
In order to benefit from this refund guarantee under optimum conditions, we would like to draw your attention to the importance of entering complete and correct information (your surname, first name and full postal address).
If you want to unsubscribe from all of our Services, you can ask for it on the contact page you can access via this link or via the cancellation-of-subscription link appearing in the e-mails you receive.
The link to cancel your subscription appears in all the e-mails sent by Tara.
In order to provide you with top-quality Services and Products, Astroway has set up a customer service department that can deal with most of your remarks and claims directly.
This customer service department will communicate with you, as a priority via e-mails. Our agents are extremely competent to answer your questions (if need be, after consulting Tara) or to send your electronic services once again to you should you have failed to receive them.
For a request for a refund, please consult the 'How do I get a refund?' section of these General Terms and Conditions of Use.
Our Services are subject to an obligation of means, and provided within the limits of what is technically reasonable. We hope that you will enjoy using them. However, our Services have a limited warranty with regard to the results of the free trial and/or subsequent Complete Studies. We provide our Services “as are” and “as available”.
Unless expressly provided for by these General Terms and Conditions of Use, neither Astroway, nor its suppliers make any specific promises or predictions about the Products and/or Services, either express or implied, including but not limited to fitness for a particular purpose. For example, we do not enter into any commitments regarding the content of the Products and/or Services, the specific benefits expected by means of the Products and/or Services, their availability or their ability to meet your needs. We would like to remind users that our Products and Services are essentially for entertainment, recreational and cultural purposes. Without limiting the foregoing, Astroway does not warrant the accuracy, timeliness, completeness, reliability or availability of Astroway's website or the information or results obtained from the use of Astroway's website, or that Astroway's website is virus-free or error-free.
Certain jurisdictions where we offer our Services do not authorize the exclusion of certain warranties. To the extent permitted by the applicable law, we exclude all and any warranties.
To the extent permitted by the applicable law, in no event shall Astroway, its suppliers and service providers accept liability to any person for any direct or indirect loss of profits, revenue or data, or for indirect, special, consecutive, aggravated or punitive damages or interest, whether in contract or in tort, including negligence, or otherwise, arising out of or related to the use of all or part of these web pages, even if Astroway has been advised of the possibility of the same.
To the extent permitted by the applicable law, the total liability of Astroway, its suppliers and service providers, for any claim arising from these General Terms and Conditions of Use, including for any implicit warranty, is limited to the amount you paid us to use our Services.
Under no circumstances can Astroway, its suppliers and service providers be held liable for any loss or damages which were not reasonably foreseeable.
We recognize that, in some countries, you can enjoy certain rights as a consumer. No clause in these General Terms and Conditions of Use limits the consumer's legal rights which cannot be waived by any contract.
Other than royalty-free images, the full contents of the website tara-medium.com including, without this list being exhaustive, the texts, images, trademarks, logos, acronyms, algorithms, software, music, sounds, photos, videos, drawings or other materials contained in the sponsored adverts or adverts sent via e-mail, commercial information produced and presented by the website tara-medium.com, its suppliers or advertisers, are protected by intellectual property law, trademark law, patent law or any other law recognized by the legislation in force in the country in which Astroway is based.
By accepting these General Terms and Conditions of Use, you undertake not to copy, use, exploit, reproduce, distribute the information transmitted or create derivative works using the communication received from tara-medium.com without obtaining express written permission from Astroway.
Astroway reserves the right to permanently deny you access to the Services offered and to immediately close your customer account if you breach these General Terms and Conditions of Use.
Astroway hopes to make you a happy customer and most customer concerns can be resolved quickly and to the customer's satisfaction by contacting our customer service department through the contact page that can be accessed from this link. If, however, there is an issue that still needs to be resolved, this Agreement describes how both of us will proceed.
Please read this Agreement carefully. THIS AGREEMENT STARTS WHEN YOU ACCEPT. You accept when you do any of the following things after an opportunity to review this agreement: give us a written or electronic signature; tell us orally or electronically that you accept; keep the product for more than 30 days. IF YOU DO NOT WISH TO ACCEPT THESE TERMS, YOU MUST INFORM US WITHIN 30 DAYS AFTER RECEIPT. If you request it, we will credit your account in full for the product or service.
This Agreement (the “Agreement”) affects your legal rights and remedies and provides that disputes between you and the seller of this product, Astroway (the “Company”), must be resolved through binding arbitration rather than in a court.
Any claim or dispute between you and Astroway (or any of Company's subsidiaries or affiliates) arising out of or relating in any way to the product or service or this Agreement shall be resolved through final, binding arbitration. This obligation applies regardless of whether the claim or dispute involves a tort, fraud, breach of contract, misrepresentation, product liability, negligence, violation of a statute, or any other legal theory. Included are all claims arising out of or relating to any aspect of our relationship; claims that may arise after the termination of this Agreement; and claims related to direct marketing efforts, including complaints concerning unsolicited text messages, emails, and telemarketing calls.
We each agree that each of us may bring claims against the other only in an individual capacity and not in a class action or representative proceeding. All arbitrations under this Agreement shall be conducted on an individual (and not a class-wide) basis, and an arbitrator shall have no authority to award class-wide relief. You acknowledge and agree that this Agreement specifically prohibits you from commencing arbitration proceedings as a representative of others or joining in any arbitration proceedings brought by any other person.
A party who intends to seek arbitration must first send to the other a written Notice of Dispute describing the nature and basis of the claim or dispute and setting forth the specific relief sought. All Notices to Astroway shall be sent to the following address: Astroway Ltd - Unit 2605, Island Place Towar / 510 King's Rd - North Point Hong Kong - Business Registration #1106393 - VAT Identification #: EU372009840 or its partner: Astroway Limited – 4 Pitmans Alley Main Street, GX11 1AA - Gibraltar – Business Registration #102530, when conducted by EEA located clients. Upon receipt of such Notice, the other party shall have a thirty-day period in which it may satisfy the claim against it by fully curing the dispute and/or providing all the relief requested in the Notice. After the expiration of such thirty-day cure period, you or the Company may commence an arbitration proceeding. The arbitration of any claim or dispute under this Agreement shall be conducted pursuant to the American Arbitration Association's (“AAA”) in accordance with the provisions of its International Arbitration Rules and Supplementary Procedures for Consumer-Related Disputes. These rules and procedures are available by calling the AAA or by visiting its web site at www.adr.org. The number of arbitrators shall be three. The language of the arbitration shall be English. The arbitration of any claim or dispute under this Agreement shall be conducted in Hong Kong or in the location in which you received this Agreement or in your home state or country.
For any non-frivolous claim that does not exceed US$25,000, Astroway will pay all costs of the arbitration and will agree to conduct the arbitration through the AAA offices in your home state. For any claim under US$10,000, Astroway further agrees that any hearings may be held by telephone and that the Company will not seek attorney’s fees in the event the Company prevails. You acknowledge and agree that each party shall pay the fees and costs of its own counsel, experts and witnesses.
For U.S. residents only: This Agreement concerns a transaction in interstate commerce, and therefore shall be governed by the United States Federal Arbitration Act, 9 U.S.C. § 1 et seq.
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We reserve the right to change these Terms and Conditions of Use at any time without notice, for example to reflect changes in the law or in our Services and/or Products. We recommend that you consult these Terms and Conditions of Use regularly.
The changes will not apply retroactively and they will come into force on the date of update indicated at the top of the document. If you do not accept the changes made to the General Terms and Conditions of Use, you must stop using our Services and/or Products. By continuing to use our Services and/or Products after these Terms and Conditions of Use have changed, you will be confirming that you have read and understood, and agreed to be bound by any revised Terms and Conditions of Use.
To the extent that any provision of these General Terms and Conditions of Use is found by any competent court or authority to be invalid, unlawful or unenforceable in a jurisdiction, that provision shall be deemed not to be part of these General Terms and Conditions of Use but such finding shall not affect the validity, lawfulness or enforceability of the remainder of these General Terms and Conditions of Use, in that jurisdiction, nor shall it affect the validity, lawfulness or enforceability of these General Terms and Conditions of Use in any other jurisdiction.
The preceding sentence does not apply to New Jersey residents or transactions.
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